Frequently Asked Questions
Everything you need to know about the Built Different experience.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since our apparel features various fits—from athletic to oversized—we recommend checking the specific measurements to ensure your perfect look.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process for a refund or a different size.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. Express options are available at checkout if you need your gear sooner.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my Built Different apparel?
To maintain the quality of the fabric and prints, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid ironing directly on graphic designs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.